Lodge a privacy request.
We’ll respond within 30 days.
Australian residents have rights under the Privacy Act 1988 (APP 12 access, APP 13 correction, and others). EU and UK residents have rights under the GDPR (Articles 15 through 22). This is the channel for exercising those rights against UniRubric.
Who holds your data — UniRubric or your institution?
For example, you created a lecturer or student account at app.unirubric.com without going through your institution: UniRubric is the APP entity and we handle your request directly.
For example, you submit work that gets graded through UniRubric because your institution contracts with us: your institution is the APP entity. We’ll route your request to them under our Data Processing Agreement and remain available to support.
If you’re not sure which applies, lodge the request anyway — fill in your institution name if you know it and we’ll route correctly.
Identity verification
Before we disclose personal information, we may ask you for one extra piece of information to confirm we’re talking to you. We do this to protect you from someone else accessing your data using only your email address. It will be a single follow-up email, not an ID-document request unless the request is high-sensitivity.
We respond within 30 days under our Privacy Policy. If we need to verify your identity, we’ll ask for one extra piece of information rather than rely on the email alone.
If you would rather not use this form, use the general privacy contact form. Include your email, what you’re asking for, and any institution-relevant context. We respond within 30 days under our Privacy Policy.
If you are not satisfied with our response, you may escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au, to your local data-protection authority in the EU / UK, or to the US Department of Education for FERPA matters where applicable to the institution.